Return Policy

There is a 30-day return window, after you receive your order.

There is also a $5.00 flat rate shipping fee.

Original paintings and artwork are non-refundable.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags. You’ll also need the receipt or proof of purchase. 

To start a return, please contact us at hello@zosimos.nyc.

Once we receive your return request and it is accepted, we’ll send you a return shipping label. You’ll then be automatically refunded on your original payment method within 10 business days. 

Items sent back to us without first requesting a return will not be accepted. 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.